Housing Assistant

Ashfield District Council; Nottingham; On-site; GBP 23,000 - 28,000; Full time

Job summary

Ashfield District Council in Nottingham is seeking a proactive Housing Assistant on a 12-month fixed-term contract. You will support the Lettings and Tenancy Teams with a range of admin duties and assess applications from residents seeking council housing.

You will be the first point of contact for customers, helping to deliver a high-quality, consistent service. Strong IT skills and good communication are essential.

Qualifications

• Experience of admin duties in housing or similar sector.
• Excellent communication and interpersonal skills.
• Competent in IT packages and data handling.

Responsibilities

• Provide admin support to Lettings and Tenancy Teams.
• Assess applications from residents seeking council housing.
• Act as first point of contact for customers seeking housing assistance.
• Ensure delivery of a consistent, high-quality service.

Skills

IT skills

Communication skills

Customer service

Tools

MS Office

Job description

(12 month fixed term contract)

We have an exciting opportunity for an enthusiastic and motivated candidate to join our Lettings Team as a Housing Assistant.

The successful candidate will undertake a range of admin duties in support of our Lettings and Tenancy Teams, a focus being the assessment of applications from residents seeking council housing.

In addition to a range of back-office tasks the post-holder will be a first point of contact for customers seeking assistance with their housing needs. The role is crucial in ensuring the customer has a positive experience and in the delivery of a consistent, high-quality service.

The successful candidate will possess excellent communication and interpersonal skills and will be competent in the use of a range of IT packages.

For further information or to discuss the post contact Miss Amy Fines on tel [phone] or email [e-mail]

Closing date: 3 November 2026

Interviews: 10 November 2026