Housing Access & Lettings Assistant

The Methodist Church in Britain; Kirkby-in-Ashfield; On-site; GBP 21,000 - 27,000; Full time

Job summary

Ashfield District Council is seeking a Housing Assistant to support the Lettings and Tenancy Teams with back-office administration and to assess applications for council housing. The role involves providing a high-quality service and ensuring a positive customer experience, working 37 hours per week on a 12-month fixed-term contract.

Key responsibilities include assessing applications, acting as the first contact for housing needs, and delivering a range of administrative tasks to support

Qualifications

• Excellent communication and interpersonal skills.
• Competence in a range of IT packages.

Responsibilities

• Assess applications from residents seeking council housing

Skills

Communication

IT skills

Job description

Ashfield District Council is seeking a Housing Assistant to support the Lettings and Tenancy Teams with back-office administration and to assess applications for council housing. The role involves providing a high-quality service and ensuring a positive customer experience, working 37 hours per week on a 12-month fixed-term contract.

Key responsibilities include assessing applications, acting as the first contact for housing needs, and delivering a range of administrative tasks to support