Housing Finance Training Lead – Quality & Learning

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 28,000 - 36,000; Full time

Job summary

Cyngor Caerdydd/Cardiff Council is seeking a confident Trainer to join the Housing Finance team within Adult Housing and Communities. You will design and deliver engaging training for staff and stakeholders, both in person and online, while providing ongoing support and carrying out quality checks to maintain high standards across the service.

You will develop and deliver training sessions (face to face and via Teams), support staff learning and development, and carry out quality checks while

Qualifications

• Strong knowledge of Housing services.
• Confident in supporting and guiding colleagues.
• Comfortable with new systems and technology.
• Excellent communication, organisation, and IT skills.
• Able to work independently and manage competing priorities.
• Role is fast-paced and requires meeting training delivery and quality assurance deadlines.

Responsibilities

• Develop and deliver training sessions (face to face and via Teams).
• Support staff learning and development.
• Carry out quality checks and assurance activity.
• Collaborate with teams across the service to improve knowledge and performance.

Skills

Communication

Organisation

IT skills

Independent working

Team guidance

Tools

Teams

Job description

Cyngor Caerdydd/Cardiff Council is seeking a confident Trainer to join the Housing Finance team within Adult Housing and Communities. You will design and deliver engaging training for staff and stakeholders, both in person and online, while providing ongoing support and carrying out quality checks to maintain high standards across the service.

You will develop and deliver training sessions (face to face and via Teams), support staff learning and development, and carry out quality checks while