Housing Customer Service Advisor - Temp | Flexible Hours

Office Angels Limited; West Kirby; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Flexible working hours

Professional development

Supportive environment

Housing sector impact

Job summary

Office Angels Limited is seeking a Customer Service Advisor for a temporary position in Speke, Liverpool. The role runs 9:00 AM to 5:00 PM and pays £14.75 per hour. This temporary assignment offers a dynamic environment in the housing sector with an emphasis on delivering excellent customer service.

You will handle inquiries via phone, email, and live chat, document interactions, and work with other departments to resolve issues, helping to ensure a smooth customer journey.

Qualifications

• Experience in customer service is preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and stay organized.

Responsibilities

• Respond to customer inquiries via phone, email, and live chat with accurate information.
• Assist customers with housing-related queries and concerns.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with departments to resolve issues and improve service efficiency.
• Stay updated on services and policies to provide informed support.

Skills

Customer service

Communication

Problem-solving

Job description

Office Angels Limited is seeking a Customer Service Advisor for a temporary position in Speke, Liverpool. The role runs 9:00 AM to 5:00 PM and pays £14.75 per hour. This temporary assignment offers a dynamic environment in the housing sector with an emphasis on delivering excellent customer service.

You will handle inquiries via phone, email, and live chat, document interactions, and work with other departments to resolve issues, helping to ensure a smooth customer journey.