Housing Coordinator at The Angelou Centre

VOLUNTARY ORGANISATIONS' NETWORK NORTH EAST; Newcastle upon Tyne; On-site; GBP 30,000 - 36,000; Full time

Job summary

The Angelou Centre in Newcastle is seeking an experienced Housing Coordinator to oversee our refuge accommodation and housing operations. You will ensure safety, compliance, repairs coordination, tenancy management, and support for women and children using our services, while line-managing Refuge and Housing Support Workers.

The role requires strong housing management experience in refuge or supported housing, knowledge of UK housing and safety standards, and credentials such as NEBOSH, NVQ 3 or

Qualifications

• Housing or property management experience in a refuge or supported housing setting.
• Line-management and project-management experience, including property agreements, risk assessments, fire safety, and maintenance schedules.
• Strong knowledge of UK housing, health and safety, fire safety, domestic abuse, and adult & children safeguarding requirements.
• A NEBOSH General Certificate, NVQ Level 3 or 4 in Health & Safety, or IOSH Managing Safely.
• A commitment to anti-racist, trauma-informed approach, with empathy, cultural competence, and flexibility in crisis situations.

Responsibilities

• Oversee refuge accommodation safety, welcoming and compliance with statutory building, property, health and safety requirements.
• Coordinate repairs and maintenance, manage tenancy matters, support the wellbeing of women and children using our services.
• Line-manage Refuge and Housing Support Workers.

Skills

Housing management

Line management

UK housing & safety knowledge

Health & safety credentials

Trauma-informed practice

Anti-racist approach

Job description

Housing Coordinator at The Angelou Centre

Contract Type: Permanent

Role Type: Employment

Hours: Full time

Application deadline:

Based: Newcastle

Salary: £30,303 to 35,781 Per Annum

Salary Type: Salary Scale

Location: Tyne and Wear

Role description: Officer

The Angelou Centre is a Black-led organisation supporting Black and racialised women and children at risk of domestic abuse and other forms of Violence Against Women and Girls (VAWG). We are seeking an experienced Housing Coordinator to oversee our refuge accommodation and housing operations.

The role

You will keep our refuge accommodation safe, welcoming, and compliant with statutory building, property, health, and safety requirements. You will coordinate repairs and maintenance, manage tenancy matters, support the wellbeing of women and children using our services, and line-manage Refuge and Housing Support Workers.

What you will bring

• Housing or property management experience in a refuge or supported housing setting
• Line-management and project-management experience, including property agreements, risk assessments, fire safety, and maintenance schedules
• Strong knowledge of UK housing, health and safety, fire safety, domestic abuse, and adult & children safeguarding requirements
• A NEBOSH General Certificate, NVQ Level 3 or 4 in Health & Safety, or IOSH Managing Safely
• A commitment to anti-racist, trauma-informed approach, with empathy, cultural competence, and flexibility in crisis situations

Desirable

• Business development, financial reporting, or crisis-management experience
• Experience in the VAWG or women's rights sector
• A valid UK driving licence and access to a car

Please note: This role is subject to an Enhanced DBS check and is open to women only under Schedule 9, Part 1 of the Equality Act 2010.

The Angelou Centre is committed to equality of opportunity and to developing a workforce that reflects the communities we serve. Recruitment and selection processes will be conducted in accordance with the Equality Act 2010, the Centre's Equality, Diversity and Inclusion Policy and the Centre's Positive Action and Inclusive Recruitment Statement. Where lawful occupational requirements apply, these will be clearly identified within recruitment documentation.

Job document 1