Housing Concierge

Home Group; Tees Valley; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Health cash plan

34 days leave increasing to 39

Matching pension up to 7%

Instant pay with Stream

Discounts on shops etc.

Job summary

Home Group is seeking a dedicated night worker for a permanent, part‑time role (35 hours per week) on a rolling 4 nights on / 4 nights off shift from 9:45pm to 7:45am. You will monitor CCTV, greet customers, assist with repairs or cleaning, and be the first line of support when others aren’t available.

The role emphasizes calm, clear communication, good judgement, and helping others while working night hours. Enhanced DBS check is provided by us.

Qualifications

• Experience in supporting others is beneficial.
• Ability to work night shifts and maintain composure.
• Enhanced DBS check is required and funded by the employer.

Responsibilities

• Walk around the building to check CCTV, fire doors and communal areas.
• Greet customers and visitors, assist with repairs or cleaning.
• Be the first line of support when the wider team isn’t available.
• Monitor incidents calmly, respond quickly and fairly.
• Collaborate with colleagues to manage anti-social behaviour.

Skills

Calm under pressure

Great communication

Helping others

Good judgement

Job description

• Salary £26,300 per annum [pro rata], £13.45 per hour and great benefits including Health Cash Plan

• Salary £26,300 per annum [pro rata], £13.45 per hour and great benefits including Health Cash Plan

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job!

Typical shift

• Walk around the building checking CCTV, fire doors and communal areas
• Greeting customers and visitors, picking up repairs or cleaning
• The first line of support for our customers when our wider team or their own support network aren’t around to help!
• Monitor and respond to incidents calmly, quickly and fairly
• Work with colleagues and partners to manage anti-social behaviour

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You bring

• Calm under pressure with great communication skills
• Passion and experience in supporting others, either personally or professionally
• Good judgement and clear communication
• You recognise when things are about to go wrong and are confident intervening in a sensitive way.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.

Job details

• Permanent, part time (35 hpw)
• You'll work a rolling 4 nights on, 4 nights off shift pattern 9:45pm to 7:45am.
• Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings
• Able to use technology to monitor CCTV, update records and communicate with colleagues
• You’ll need an Enhanced DBS check done (we pay for it)

What’s in it for you?

• 34 days leave increasing to 39 (including bank hols and a “me day”)
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• Instant pay access with Stream
• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email [email protected].