Housing Compliance & Tenancy Support Officer

Adecco Portugal; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

Adecco Group UK & Ireland is seeking a Complex Admin Officer in Newham to handle tenancy inquiries, investigations into irregularities, and provide guidance on fire safety and housing compliance. The role supports vulnerable residents and may involve court or tribunal involvement.

The position is a temporary assignment with a 3–6 month term and potential extension, offering a dynamic environment and development opportunities within an inclusive recruitment framework.

Qualifications

• Demonstrable understanding of multi-tenure housing management.
• Specialist knowledge in fire safety, tenancy irregularities, and legal enforcement.
• Strong communication skills to engage effectively with residents and colleagues.

Responsibilities

• Respond to resident inquiries through various channels, ensuring excellent customer service.
• Conduct investigations into tenancy irregularities, including unlawful subletting and abandonment.
• Provide expert advice on fire safety and housing compliance.
• Support vulnerable residents in sustaining their tenancies, collaborating with relevant support networks.
• Attend court or tribunals as necessary and manage tenancy breaches until resolution.

Skills

Multi-tenure housing management

Fire safety

Tenancy enforcement / legal knowledge

Strong communication

Job description

Adecco Group UK & Ireland is seeking a Complex Admin Officer in Newham to handle tenancy inquiries, investigations into irregularities, and provide guidance on fire safety and housing compliance. The role supports vulnerable residents and may involve court or tribunal involvement.

The position is a temporary assignment with a 3–6 month term and potential extension, offering a dynamic environment and development opportunities within an inclusive recruitment framework.