Housing Choices Administration Support Officer

JT Recruit; Coalville; On-site; GBP 40,000 - 60,000; Part time

Job summary

A public sector client is seeking a Housing Choices Administration Support Officer in Coalville. This part-time role requires providing administrative support to manage approximately 4,000 council properties. Responsibilities include processing invoices, preparing tenancy packs, and handling customer enquiries. Ideal candidates will have strong administrative experience and good communication skills. The role offers 18 hours per week at the Whitwick Business Centre, ensuring essential support to the Housing Choices team.

Responsibilities

• Provide administrative support to the Housing Choices team.
• Process invoices and prepare packs for new tenancies.
• Answer customer calls and assist with enquiries.

Skills

Previous administrative experience

Good IT and organisational skills

Strong attention to detail

Good communication and customer service skills

Job description

Our public sector client are looking for a Housing Choices Administration Support Officer to join them on a temporary basis.

Location
Whitwick Business Centre, Coalville (office-based)

Hours
18 hours per week (part-time, providing lunchtime cover)

Role Purpose

To provide administrative and customer support to the Housing Choices team, which manages approximately 4,000 council properties across North West Leicestershire.

Key Duties

• Process invoices
• Prepare packs for new tenancies
• Prepare and issue standard letters
• Scan and upload documents to electronic systems
• Provide general administrative support as required
• Answer customer calls and signpost enquiries appropriately

Skills and Experience

• Previous administrative experience
• Good IT and organisational skills
• Strong attention to detail
• Good communication and customer service skills