Housing Area Manager

The Methodist Church in Britain; North East; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

26 days annual leave

Birthday leave

Occupational pension

Health cash plan

Flexible benefits pot

Qualifications funding

Karbon car payment

Agile working

Job summary

Karbon Homes is seeking a Housing Area Manager in the North East to lead teams delivering tenancy, void, allocation and estate management services. The role focuses on leadership, driving innovation and cultural change, ensuring customer experience standards are met.

The post is permanent, 37 hours, with agile working, some home working and regular travel. A professional housing qualification is required, or willingness to work towards one.

Qualifications

• Professional housing qualification, or willingness to work towards one.
• Existing qualifications assessed for level and relevance; top-up or full qualification may be required.

Responsibilities

• Lead and inspire housing teams to deliver high-quality services
• Oversee tenancy, void, allocation and estate management services
• Drive innovation and embed cultural and structural change
• Ensure services meet high standards of customer experience
• Deliver housing strategies that have real impact
• Coach and motivate teams

Skills

Leadership

Coaching

Housing legislation

Budget management

Education

Professional housing qualification

Job description

The Housing Team at Karbon Homes is recruiting a Housing Area Manager to lead teams running tenancy, void, allocation and estate management services. The work centres on leadership, driving innovation and cultural change, and making sure housing strategies meet high customer experience standards. It is a permanent, 37-hour post with agile working, some home working and regular travel. A professional housing qualification is required, or a willingness to work towards one.

What the job involves

• Lead and inspire housing teams to deliver high-quality services
• Oversee tenancy, void, allocation and estate management services
• Drive innovation and embed cultural and structural change
• Ensure services meet high standards of customer experience
• Deliver housing strategies that have real impact
• Coach and motivate teams

What’s required

Qualifications

• Appropriate professional qualification, or willingness to work towards one
• Existing qualifications assessed for level and relevance; top-up or full qualification may be required

Registration & licences

• Compliance with the Conduct and Competency Standard

Experience

• Experienced housing professional with a proven track record managing complex housing services

Skills & knowledge

• Strong leadership and strategic thinking
• Ability to coach and motivate teams
• Knowledge of housing legislation, tenancy enforcement and compliance
• Ability to manage budgets and performance targets

Checks & eligibility

• Basic disclosure and barring check

Other

• Resilient, collaborative and customer-focused

What’s offered

• 26 days annual leave, rising to 31 after 3 years
• Birthday leave
• Occupational pension
• Health cash plan
• Flexible benefits pot
• Funding for qualifications, conferences and learning events
• Karbon car payment of £2,405 per annum
• Agile working