Housing Applications Support & Optimization Specialist

James Andrews Technology; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Recommendation scheme of up to £100

Job summary

A social housing organization in the UK seeks an Application Support Analyst to enhance its core business systems, especially its Housing Management System. The ideal candidate will provide expert support for incidents and requests, and interpret business requirements into technical solutions. Strong experience in application support, project management, and stakeholder engagement is crucial for success in this role. The organization offers a supportive environment and is looking for someone who can effectively manage vendor relationships.

Qualifications

• Significant experience of application support within a social housing organisation.
• Strong project management experience in complex housing environments.
• Ability to explain complex processes to non-technical audiences.

Responsibilities

• Provide expert support for incidents and requests related to core business applications.
• Interpret business requirements and translate these into technical enhancements.
• Maintain and optimise business applications, identifying areas for improvement.

Skills

Application support experience

Project management

Stakeholder management

Business improvement methodologies

Job description

A social housing organization in the UK seeks an Application Support Analyst to enhance its core business systems, especially its Housing Management System. The ideal candidate will provide expert support for incidents and requests, and interpret business requirements into technical solutions. Strong experience in application support, project management, and stakeholder engagement is crucial for success in this role. The organization offers a supportive environment and is looking for someone who can effectively manage vendor relationships.