Business Systems Analyst

Fairhive Homes Limited; Aylesbury; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Health Cash plan

Flexible working conditions

Job summary

Fairhive Homes Limited is seeking a proactive Business Systems Analyst to support and enhance core systems for housing and operational services. The successful candidate will work closely with the IT Business Systems Manager, perform system upgrades, and identify improvements.

The ideal candidate will have experience as a Business Systems Analyst, with strong analytical skills and the ability to manage competing priorities. Benefits include a health cash plan and flexible working conditions.

Qualifications

• Experience in a Business Systems Analyst, Systems Administrator or Applications Support role.
• Strong understanding of how business systems support operational services.
• Confidence supporting system upgrades and improvements.

Responsibilities

• Maintain and run existing housing and scheduling systems, performing version upgrades.
• Review system data and performance to identify improvement opportunities.
• Act as a key contact for system-related queries and support users.

Skills

Business Systems Analysis

System Administration

Analytical Skills

Communication

Job description

We are looking for a proactive and technically confident Business Systems Analyst to support and enhance the core systems that underpin our housing and operational services.

Responsibilities

• Work closely with the IT Business Systems Manager to ensure key platforms continue to operate effectively and contribute to ongoing improvements and future system transformation.
• Maintain and run existing housing and scheduling systems, performing version upgrades where required.
• Review system data and performance to identify opportunities for improvement and support the set‑up and transition of replacement systems, ensuring they meet business needs.
• Act as a key contact for system‑related queries, supporting users, investigating issues through to resolution, and working with suppliers as necessary.
• Help design, test and implement enhancements to ensure systems continue to support efficient service delivery.

Qualifications

• Experience in a Business Systems Analyst, Systems Administrator or Applications Support role.
• Strong understanding of how business systems support operational services.
• Confidence supporting system upgrades and improvements, with good analytical skills and the ability to work with data to identify issues and opportunities.
• Organised, adaptable, able to manage competing priorities, with strong communication skills and the ability to work with both technical and non‑technical stakeholders.
• Experience within housing, property services or a similar environment would be beneficial but is not essential.

Benefits

• Health Cash plan enabling you to claim money back against a wide range of services and treatments.
• Flexible working conditions to help you balance work and life.

Application closing date: 6th July 2026 (may close early if a suitable candidate is found).