Housing Advisor – Mind in Tower Hamlets, Newham and Redbridge

Mind in Tower Hamlets, Newham, and Redbridge; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Tower Hamlets CVS is seeking a Housing Advisor in London to support clients through recovery and enhance resilience and wellbeing. The role provides personalised access to welfare and housing-related information through casework, workshops, and advice surgeries.

You will deliver housing advice to help people with mental health challenges live independently in the community, assist with welfare benefit entitlements, and run workshops on welfare topics, while collaborating with Connecting

Responsibilities

• Provide housing advice to support people with mental health challenges to live independently in the community.
• Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
• Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
• Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.

Job description

As a Housing Advisor, you will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.

What you’ll do

• Provide housing advice to support people with mental health challenges to live independently in the community.
• Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
• Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
• Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.

Application deadline: 10 November 2026.