Housing Administration Assistant – Flexible Hours

CITY OF LINCOLN COUNCIL; Lincoln; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Flexible working options

Generous annual leave

Health and Wellbeing support

Job summary

CITY OF LINCOLN COUNCIL is seeking a Housing Assistant to join one of our Tenancy Management teams on a part-time, permanent basis. You will provide administrative support to the Area Housing Manager and Housing Officers, handling enquiries and assisting with mutual exchanges.

Full training provided; prior experience with administrative tasks and public-facing work is desirable. The role includes processing mutual exchanges and contributing to estate management duties.

Qualifications

• A minimum of five GCSEs or equivalent, including mathematics and English to grade C or equivalent.
• Experience undertaking administrative tasks and working directly with the public.

Responsibilities

• Act as first point of contact by receiving and managing all enquiries, resolving problems as far as possible.
• Provide full and collaborative support to Housing Officers and tenancy services staff.
• Contribute to the effective management of the council’s housing stock.

Skills

MS Office

Customer service

Communication skills

Organisational skills

Education

GCSEs incl. Maths & English

Job description

CITY OF LINCOLN COUNCIL is seeking a Housing Assistant to join one of our Tenancy Management teams on a part-time, permanent basis. You will provide administrative support to the Area Housing Manager and Housing Officers, handling enquiries and assisting with mutual exchanges.

Full training provided; prior experience with administrative tasks and public-facing work is desirable. The role includes processing mutual exchanges and contributing to estate management duties.