Frontline Housing Assistant (9-Month FTC)

South Lanarkshire; East Kilbride; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Local government pension scheme

Salary Sacrifice AVC scheme

Up to 33 days annual leave

Public holiday entitlement (up to 10)

Occupational sick pay

Flexible working

Enhanced maternity/paternity leave

Employee discounts

Cycle to Work Scheme

Physiotherapy

Employee Assistance Program

Job summary

South Lanarkshire Council, East Kilbride Local Office, is seeking a Housing Assistant to perform a range of clerical duties while supporting Housing Officers and advising tenants and customers. The role offers a positive impact on the local community within a busy housing office environment.

You will need excellent customer care and communication skills, with a commitment to confidentiality and the ability to manage workloads and priorities.

Qualifications

• Commitment to the principles of customer care and high confidentiality.
• Ability to organise and prioritise workload and adapt to changing priorities.
• Strong IT skills, including Word and Excel, in a front line housing environment.

Responsibilities

• Provide clerical support (word processing, filing, photocopying) within a busy locality housing office.
• Support Housing Officers and advise tenants and customers to deliver service improvements.
• Organise workload, respond to changes, and use IT systems effectively.

Job description

South Lanarkshire Council, East Kilbride Local Office, is seeking a Housing Assistant to perform a range of clerical duties while supporting Housing Officers and advising tenants and customers. The role offers a positive impact on the local community within a busy housing office environment.

You will need excellent customer care and communication skills, with a commitment to confidentiality and the ability to manage workloads and priorities.