Housing Adaptations & Grants Support Officer

Reading Borough Council; Normanton on Trent; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Generous holiday entitlement

Flexible working opportunities

LGPS pension

On-site day nursery

Season Ticket Loan

Lease car salary sacrifice

Job summary

Reading Borough Council is seeking a motivated Business Support Officer to join the Housing Adaptations & Grants Team. The role provides vital administrative support, handles enquiries, processes applications, maintains records and supports financial processes to ensure efficient service delivery.

You will need excellent organisational skills, strong literacy and numeracy, and proficient IT abilities with Word, Excel and databases, plus experience working with customers and partner organisations

Qualifications

• Strong literacy, numeracy and IT skills.
• Experience of working with customers and external organisations.
• Experience providing administrative support within a team.
• Good general education.

Responsibilities

• Handle enquiries, processing applications and maintaining accurate records.
• Input customer requests into databases and electronic systems.
• Process invoices and support financial administration within the service.
• Arrange meetings and take notes/minutes as required.
• Support website information and collaborate with partners.

Skills

MS Office

Customer service

Data entry

Record keeping

IT skills

Education

General education

Tools

Microsoft Word

Microsoft Excel

Databases

Job description

Reading Borough Council is seeking a motivated Business Support Officer to join the Housing Adaptations & Grants Team. The role provides vital administrative support, handles enquiries, processes applications, maintains records and supports financial processes to ensure efficient service delivery.

You will need excellent organisational skills, strong literacy and numeracy, and proficient IT abilities with Word, Excel and databases, plus experience working with customers and partner organisations