Housekeeping Supervisor

The Tynemouth Castle Inn; Tynemouth; Presencial; GBP 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday holiday

Lead-Inn development program

50% food discount

£1 January–March stays

1/3 off room bookings

£50 same-day bookings

15% off for family

Employee assistance program

Descripción de la vacante

The Inn Collection Group’s The Tynemouth Castle Inn is seeking a Housekeeping Supervisor to lead the cleaning team, maintain high standards, and ensure spotless public areas. You will coordinate room cleaning, stock management, and safety practices while supporting the General Manager to deliver exceptional guest experiences.

Join a vibrant coastal inn where teamwork, reliability, and guest care are valued.

Formación

• Experience in housekeeping supervision or similar role.
• Ability to lead a team and report to the GM.
• Strong attention to detail and communication.

Responsabilidades

• Clean rooms to high standards.
• Ensure public areas are clean and welcoming.
• Promptly report maintenance issues.
• Manage stocks of linen, towels, and room supplies.
• Train new and existing team members.
• Provide updates to the General Manager.
• Support a seamless guest experience.

Conocimientos

Housekeeping supervision

Team leadership

Communication skills

Descripción del empleo

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.

You’ll Fit Right Inn

As Housekeeping Supervisor,you’ll be at the heart of the team, deputising in the absence of the HeadHousekeeper while maintaining a friendly, detail-oriented approach. You’ll takepride in your work, remain calm under pressure, exceed guest expectations byresponding effectively to requests.

Your duties will includecleaning rooms to our high standards, ensuring public areas are clean andwelcoming, promptly reporting maintenance issues, and following safetyguidelines. You’ll work closely with the team to create memorable visits,manage stocks of linen, towels, and room supplies, and train new and existingteam members. Providing updates to the General Manager will be part of yourrole, ensuring seamless operations and exceptional guest experiences.

If you have strong communicationskills, a passion for cleanliness, and thrive in a supportive team environment thenwe think you’ll fit right inn...