Housekeeper

The Inn Collection Group; Whitley Bay; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Birthday paid holiday

Professional development program

Paid breaks

50% off food

£1 stays (Jan–Mar)

1/3 off room bookings

£50 same-day bookings

15% off bed & breakfast

Employee assistance programme

Tronc tips

Give-inn back scheme

Best Pub Employer award

Job summary

The Inn Collection Group is seeking a friendly, detail‑oriented Housekeeper to join our team in Tynemouth, overlooking Longsands Beach. You’ll clean rooms and public areas to high standards, report maintenance needs, and manage linen and room supplies, contributing to memorable guest stays.

Join a recognized pub-with-rooms group that values warmth, teamwork and guest satisfaction. If you take pride in cleanliness and can stay calm under pressure, you’ll fit right in and help delight guests every

Qualifications

• Friendly and detail-oriented
• Calm under pressure
• Reliable with a passion for cleanliness

Responsibilities

• Clean guest rooms to high standards
• Maintain clean public areas and reception spaces
• Promptly report maintenance issues
• Effectively manage linen, towels and room supplies

Skills

Friendly demeanor

Detail-oriented

Calm under pressure

Reliability

Hospitality passion

Job description

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you'll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You'll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you'll fit right inn… This role gives Victorija the flexibility to balance her family commitments. Watch Victorija's video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience. You'll Fit Right Inn At The Inn Collection Group, we are pubs with rooms-not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. .