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Crimson Hotels, part of the Holiday Inn Express London – Heathrow T5 group, is seeking a Housekeeping Supervisor to ensure smooth operations for a 300-room property. You will allocate shifts, inspect rooms and areas, manage supplies, and uphold safety and hygiene protocols to deliver a welcoming guest experience.
The role requires strong communication, attention to detail and leadership to guide a motivated housekeeping team in a busy hotel environment.
Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.
Why join Crimson Hotels- We believe great people deserve great perks:
Our Values
Wecaredeeply about our people and communities,empower each other to grow and succeed, embraceinclusivitycreating a welcoming environment for all,innovateto continuously improve, and remainsustainableto protect our future.
As part of the Crimson Hotels Group, you will join the team of Holiday Inn Express London – Heathrow T5 which is a 300-room hotel- perfect for business or leisure stays. Our three meeting rooms accommodate up to 120 guests, ideal for corporate events, private dinners, and social gatherings.
As a Housekeeping Supervisor, you will play a vital role in ensuring the smooth and efficient running of housekeeping operations, in line with hotel brand standards. Your duties will include allocating daily work assignments to team members, conducting regular inspections of guest rooms, service areas, corridors, and storerooms, and reporting any maintenance issues or defects found. You will manage housekeeping supplies and equipment effectively, ensuring proper stock control and maintenance. In addition, you will assist in overseeing key housekeeping procedures, including lost and found, key control, security, and emergency protocols, helping to maintain a safe, organised, and welcoming environment for both guests and staff.
We’re looking for a reliable Housekeeping Supervisor who takes pride in high standards, leads by example, and helps create a clean, comfortable, and welcoming experience for every guest. You will bring proven experience in a housekeeping supervisory role, along with a keen eye for detail and a strong commitment to maintaining high cleanliness standards. With excellent communication and organisational skills, you will be able to lead, support, and motivate your team effectively. You will have a genuine passion for delivering outstanding guest service, a good command of spoken and written English, and a solid understanding of health, safety, and hygiene regulations.
We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.