Housekeeping Supervisor

WGC Ltd.; Manchester; On-site; GBP 14,604 - 20,800; Full time

Benefits offered by this job

Life Insurance

Discounts from retailers

Discounted hotels and flights

Low-cost health insurance

Workplace pension scheme

28 days holiday

Training budget up to £10,000

Job summary

A leading hotel services company in Manchester is seeking an experienced Supervisor to oversee housekeeping operations. You'll support your team, improve cleaning efficiency, and ensure guest satisfaction. Ideal candidates should have prior housekeeping experience and strong team management skills. This role offers guaranteed hours and significant career progression opportunities.

Qualifications

• Previous experience in a housekeeping environment.
• Ability to work in a challenging environment and deliver consistent service.
• Willingness to participate in training for skill improvement.

Responsibilities

• Support team in daily housekeeping operations.
• Improve productivity and analyze guest data for resource planning.
• Maintain relationships with hotel staff and suppliers.
• Recruit, train, and monitor team performance.
• Solve routine challenges related to the job.

Skills

Team management

Housekeeping experience

Communication

Problem-solving

Health and Safety compliance

Job description

Overview

The Midland Manchester, 16 Peter Street, Manchester, M60 2DS

Rate: £12.85 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

About Us

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Responsibilities

• In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.
• Your role will include: Work to improve productivity and efficiency of room cleaning; Analyse guest data to plan resources and materials required to meet operational requirements; Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice; Identify ways to improve Guest Satisfaction; Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling; Recruit, train, manage and monitor team performance daily/weekly; Deliver and exceed financial targets; Manage expenditure and payroll to ensure budgets are achieved; Participate in training to improve skills and performance; Solve routine challenges that occur on the job
• If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

Benefits

• Life Insurance
• DiscountStore with discounts from ASDA, O2 and more
• Discounted hotels and flights
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Equality and Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

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Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829. WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number ZA104215.