Housekeeping Supervisor

WGC Ltd.; Liverpool; On-site; GBP 15,524 - 22,111; Full time

Benefits offered by this job

Fixed hours contract available

Flexible hours to suit you

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support Service

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Discounted hotels and flights

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Job summary

A leading outsourced hotel services company is seeking a Supervisor in Liverpool. The role involves managing the housekeeping team, ensuring excellent service delivery, and maintaining operational efficiency. Candidates should have experience in a housekeeping environment and strong communication skills. The company values diversity and provides a supportive work culture. Benefits include fixed hours, paid training, and health insurance. Apply directly for an interview within 72 hours.

Qualifications

• Previous experience of working in a housekeeping environment.
• Ability to deliver a consistent level of service in a challenging environment.
• Excellent communication skills to maintain relationships with the team.

Responsibilities

• Improve productivity and efficiency of room cleaning.
• Recruit, train, and manage team performance daily/weekly.
• Deliver and exceed financial targets.
• Maintain strong working relationships with team and suppliers.
• Adhere to Health and Safety Policy.

Skills

Housekeeping experience

Team management

Health and Safety compliance

Communication skills

Problem-solving

Job description

Ibis Liverpool Centre Albert Dock, 27 Wapping, Liverpool, L1 8LY
Rate: £13.66 | Hours: Guaranteed Hours Each Week

Benefits

• Fixed hours contract available
• Flexible hours to suit you
• Life Insurance
• Free access to Doctor and Legal helpline
• Counselling/Wellbeing Support Service
• Discounts from 50 top retailers
• Training budget of up to £10,000 per year with unlimited career progression
• Discounted hotels and flights
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

Responsibilities

• Improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationships with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job
• Previous experience of working in a housekeeping environment and ability to deliver a consistent level of service in a challenging environment

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215