Housekeeping Supervisor

WGC Ltd.

Wythenshawe

On-site

GBP 14,604 - 20,800

Full time

14 days+

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Benefits offered by this job

Life Insurance

Discounted hotels and flights

28 days holiday

Training budget up to £10,000

Job summary

A leading hotel services provider in Wythenshawe is seeking a Dual-Role Housekeeping Supervisor to guide the team and assist with room operations. You'll manage daily performance, enhance guest satisfaction, and achieve financial targets while benefiting from exceptional career development and a training budget. Join a diverse company committed to inclusion and growth in a vibrant working environment.

Qualifications

Previous experience in a housekeeping environment needed.
Ability to manage team performance daily/weekly.
Strong communication skills with the team and suppliers.

Responsibilities

Guide the team and assist with rooms as required.
Maintain a strong working relationship with Hotel Team and suppliers.
Deliver and exceed financial targets.

Skills

Housekeeping experience

Team management

Communication skills

Health and Safety knowledge

Job description

Holiday Inn Manchester Airport, 1 Palma Avenue, Manchester, M90 4ZY

Rate: £12.85 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

"Be our Dual-Role Housekeeping Supervisor, guide the team and assist with rooms as required."

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Key Benefits

Life Insurance
Discount Store with discounts from ASDA, O2 and more
Discounted hotels and flights
Low-cost health insurance
Full workplace pension scheme
28 days holiday

Your role will include:

Work to improve productivity and efficiency of room cleaning
Analyse guest data to plan resources and materials required to meet operational requirements
Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
Identify ways to improve Guest Satisfaction
Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
Recruit, train, manage and monitor team performance daily/weekly
Deliver and exceed financial targets
Manage expenditure and payroll to ensure budgets are achieved
Participate in training to improve skills and performance
Solve routine challenges that occur on the job

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

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