Housekeeping Office Coordinator

Millennium Hotels UK/EU - Careers; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Social Events

Wellbeing and Team Activities

Pension Salary Sacrifice Scheme

Career development and salary reviews

Volunteer Days per year

Complimentary meals prepared for you

Length of Service related holiday

Discount on Accommodation worldwide

50% Food and Beverage Outlets

Life Assurance

Recommend a Friend Scheme

Job summary

Millennium Hotels UK is seeking an experienced Housekeeping Office Coordinator to join our Housekeeping team in Greater London. The role focuses on administrative support, rota management, and coordination with reception and floor supervisors to ensure smooth operation of suites and housekeeping processes.

You will handle log sheets, Lost Property, and timekeeping while contributing to a well-organized, guest-centric environment across our Millennium Hotels brands.

Qualifications

• Housekeeping coordination experience preferred.
• Strong administrative and communication skills.

Responsibilities

• To answer the telephones despatching information to the relevant persons.
• To liaise with reception and floor supervisors to control return of suites including priorities.
• To record the special projects on log sheets.
• To control and manage the Lost Property logs and stock.
• To check rota on a daily basis to ensure that adequate staff is allocated each shift.
• To ensure all traces are resolved in Opera for housekeeping.
• To assist in preparation of rota and timesheets.
• To prepare weekly timesheets.
• To cover floors and check suites, if requested.
• To ensure control of keys and communication devices within department.
• To offer administrative support to the housekeeping department.
• To ensure that storage areas are kept tidy including the housekeeping office.
• To perform any other reasonable request.

Tools

Opera (housekeeping)

Job description

Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality, and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our M Academy where you'll be able to excel your career with apprenticeship and develop your careers within our Brands.

We are looking for an experienced Housekeeping Office Coordinator to join our Housekeeping team.

Key responsibility

• To answer the telephones despatching information to the relevant persons
• To liaise with reception and floor supervisors to control return of suites including priorities
• To record the special projects on log sheets
• Too control and manage the Lost Property logs and stock
• To check rota on a daily basis to ensure that adequate staff is allocated each shift
• To ensure all traces are resolved in Opera for housekeeping
• To assist in preparation of rota and timesheets
• To prepare weekly timesheets
• To cover floors and check suites, if requested
• To ensure control of keys and communication devices within department
• To offer administrative support to the housekeeping department
• To ensure that storage areas are kept tidy including the housekeeping office
• To perform any other reasonable request

In return we offer

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

"At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer".

About The Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.