Housekeeping Office Coordinator

Hyatt Hotels Corporation; Greater London; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Business attire laundered complimentar

Free meals on duty

Life Insurance

Headspace membership and access to our

50% discount on food and beverages

Career development opportunities

Job summary

Hyatt Regency London – The Churchill is seeking a Housekeeping Office Coordinator to support premium guest services and operations in Marylebone. You’ll coordinate daily housekeeping activities, manage room status records, and serve as the primary contact for the housekeeping team.

You will also assist with onboarding, training, data entry, and reporting for management, ensuring policies are followed and resources are replenished efficiently.

Qualifications

• Previous experience in housekeeping office management within premium hospitality.
• Excellent communication, interpersonal and guest service skills.

Responsibilities

• Coordinate daily housekeeping activities, including room assignments, scheduling, and shift briefings.
• Serve as the primary point of contact for the housekeeping team, handling inquiries and requests.
• Maintain accurate records of room status, inventory, and cleaning supplies, ensuring resources are efficiently allocated and replenished as needed.
• Support onboarding and training of new housekeeping colleagues, ensuring they are well-informed of policies, procedures, and expectations.
• Handle administrative tasks, including filing, data entry, and preparing reports for management.

Skills

Housekeeping management

Communication

Guest service

Interpersonal skills

Tools

Microsoft Office

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

About Hyatt Regency London - The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

Duties and responsibilities related to theHousekeeping Office Coordinatorrole

• Coordinate daily housekeeping activities, including room assignments, scheduling, and shift briefings.
• Serve as the primary point of contact for the housekeeping team, handling inquiries and requests.
• Maintainaccuraterecords of room status, inventory, and cleaning supplies, ensuring that all resources are efficientlyallocatedand replenished as needed.
• Support the onboarding and training of new housekeeping colleagues, ensuring they are well-informed of policies, procedures, and expectations.
• Handle administrative tasks, including filing, data entry, and preparing reports for management.

About you

Previousexperience in housekeepingofficemanagement within the premium segment is essential. Excellent communication, interpersonal, and guest service skills arerequired.

Benefits of theHousekeeping Office Coordinatorrole include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Business attire laundered complimentary
• Free meals on duty
• Life Insurance
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’.This isdemonstratedin our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity,equityand inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages,abilitiesand identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job –it’sa career for people who care.

Our family is always growing. Want to be in the know?