Housekeeping Manager

Quantum Care; Watford; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive weekend pay

In-house training

Pension scheme

DBS check provided

Uniform provided

Retail discounts

Employee assistance programme

Career development opportunities

Job summary

Quantum Care is seeking a Housekeeping Manager for Providence Court, Baldock. You will lead the housekeeping team, ensuring residents have a warm, safe and tidy environment and manage cleaning schedules to maintain high hygiene and safety standards.

Join a caring, resident-focused team and contribute to a welcoming home for older people, including those living with dementia, with a commitment to training and development and strong budget control.

Qualifications

• Proven leadership and team-management experience.
• Experience developing cleaning schedules and using cleaning equipment.
• Strong organisational and problem-solving abilities.
• Compassionate, resident-focused approach to wellbeing.
• Reliable with stock control and budgeting skills.

Responsibilities

• Manage all housekeeping operations and supervise staff.
• Create a caring, dignified environment for residents.
• Ensure COSHH compliance and manual maintenance.
• Maintain high cleaning standards and proper use of materials.
• Organise staff meetings, training and reviews.
• Oversee budget and stock takes; manage overspend actions.
• Supervise laundry and hygienic monitoring across the home.

Skills

Leadership

Housekeeping

Organisation

IT skills

Budgeting

Education

None

Tools

IT systems

Job description

Shift: 9am – 5pm - Weekday and alternative Weekends

Location: Providence Way, Baldock, SG7 6TT

Quantum Care is a no‑for‑profit organisation supporting over 2,000 older people across Hertfordshire, Bedfordshire and Essex. Our mission is simple: to help our residents live well, with dignity, comfort and joy. To do that, we need people who care as much as we do and Make Every Day Matter.

We are seeking a Housekeeping Manager to join our welcoming team at Providence Court Care Home in Baldock. A 61 bed charming historic market town with excellent local amenities, transport links and a strong community feel, offering residents the perfect blend of convenience and countryside living.

As a Housekeeping Manager you will maintain high standards of cleanliness throughout the home, ensuring residents are safe, comfortable and have a welcoming tidy environment, through compassionate and person-centred approach to supporting resident’s wellbeing.

What You’ll Bring

• Strong leadership and team management skills, with experience leading staff, managing rotas, motivating teams, and ensuring high standards of performance.
• Extensive housekeeping expertise, including developing cleaning schedules, using industrial cleaning equipment, maintaining hygiene standards, and ensuring compliance with health and safety regulations.
• Excellent organisational and problem-solving abilities, with a proven ability to prioritise workloads, meet deadlines, work under pressure, and handle complaints professionally and effectively.
• Compassionate, resident-focused approach, promoting privacy, dignity, respect, and effective communication, including supporting residents living with dementia and older people.
• Reliable and professional work ethic, with strong IT, record-keeping, stock control and budgeting skills, combined with integrity, confidentiality, flexibility, and a commitment to ongoing training and development.

Your Day-to-Day Responsibilities

• You will be responsible for managing all aspects of the housekeeping operation in the home including supervising the team of housekeepers to ensure our home provides a warm and inviting atmosphere.
• Working as part of an integrated care team, you’ll help create caring environment, where our resident's dignity is never compromised and their independence is encouraged.
• To ensure compliance with COSHH Regulations. Maintain company COSHH manuals
• To maintain a high standard of cleanliness throughout the home, in accordance with the guidelines on the use of cleaning materials and equipment
• To organise & participate in staff meetings, training and development and staff reviews
• To manage the house keeping budget and produce bi-monthly stock takes. Agree action to be taken in the event of an overspend
• To supervise and/or undertake basic housekeeping tasks throughout the home, including laundry. Monitor all areas to ensure they are kept in a hygienic condition

Why Join Quantum Care?

We value our teams and invest in their wellbeing, growth and success. In return for your dedication, you’ll receive:

• Competitive salary with enhanced pay on weekends and Bank Holidays
• Clear career development pathways and recognition of milestones
• First‑class in‑house training from day one
• Free Employee Assistance Programme offering 24/7 support
• Company pension scheme (after 1 year of service)
• Free DBS check and uniform
• Access to retail discounts and exclusive offers
• A supportive, values‑driven workplace where your contribution truly matters

Terms and Conditions apply to all benefits

This is a fantastic opportunity to join a well‑established organisation offering rewarding work, a strong sense of purpose and real opportunities for progression. We welcome applications from people of all backgrounds who have the right to work in the UK. Please note that we are unable to offer sponsorship at this time.

An Overseas Police Check/ Certificate of Good Conduct may be required if you have lived or worked outside the UK for 12 Months or more, spent a significant period overseas, or worked abroad in a position of trust. This will be in addition to a mandatory Enhanced DBS check.