Housekeeping Coordinator: Guest Experience & Operations Lead

DoubleTree by Hilton Woking; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounted stays

Free meal on duty

Paid day off for your Birthday

Team member discounts

Health Benefit schemes

Employee Assistance Programme

Learning and development opportunities

Recognition and reward schemes

Job summary

Crimson Hotels is seeking an experienced Housekeeping Coordinator to join the team at DoubleTree by Hilton London West End. You will ensure efficient housekeeping operations to meet brand standards and deliver an excellent guest experience.

You will allocate tasks, perform room inspections, manage stock and equipment, and uphold security and emergency procedures while maintaining excellent communication with team members and guests.

Qualifications

• Experience in a Housekeeping coordinator role or similar hospitality coordination position.
• Excellent verbal and written communication in English.
• Strong organisational skills and attention to detail in a fast-paced hotel environment.

Responsibilities

• Allocate work duties to housekeeping team members.
• Perform routine inspections of rooms and service areas.
• Report and log maintenance defects in rooms and areas assigned.
• Manage stock control and equipment maintenance.
• Monitor housekeeping procedures including lost and found, key control, security and emergency procedures.

Skills

Attention to detail

Guest service

Communication

Organisational skills

Flexibility

English proficiency

Job description

Crimson Hotels is seeking an experienced Housekeeping Coordinator to join the team at DoubleTree by Hilton London West End. You will ensure efficient housekeeping operations to meet brand standards and deliver an excellent guest experience.

You will allocate tasks, perform room inspections, manage stock and equipment, and uphold security and emergency procedures while maintaining excellent communication with team members and guests.