Housekeeper

The Inn Collection Group; Ambleside; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Extra holiday

Development program

Paid breaks

50% off food

Stay for £1 (Jan–Mar)

1/3 off room bookings

£50 on same-day bookings

15% off bed and breakfast

Employee Assistance Programme

Tronc (tips)

Give-inn back scheme

Best Pub Employer award

Job summary

The Inn Collection Group is seeking a friendly, detail-oriented Housekeeper at The Waterhead Inn in Ambleside. You will clean guest rooms to high standards, keep public areas welcoming, and report maintenance issues promptly.

You’ll work as part of a collaborative housekeeping team to ensure guest comfort and safety. Ideal candidates are reliable, take pride in cleanliness, and contribute to a memorable guest experience in a pub-with-rooms setting, with strong emphasis on teamwork and

Responsibilities

• Clean rooms to high standards
• Keep public areas clean and welcoming
• Report maintenance issues promptly
• Manage stocks of linen, towels and room supplies
• Follow safety guidelines and foster a positive housekeeping environment

Job description

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you'll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You'll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you'll fit right inn…

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

With Waterhead Pier directly opposite and just a short stroll from the vibrant centre of Ambleside, The Waterhead Inn offers the perfect starting point for exploring the magnificent Lake District. Its prime location makes it an ideal base for outdoor adventures, scenic walks, and discovering the area's natural beauty, while also providing easy access to the local shops, restaurants, and attractions. You'll Fit Right Inn At The Inn Collection Group, we are pubs with rooms-not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. .