Housekeeper

The Inn Collection Group; Lytham St Annes; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Extra paid holiday

Lead-Inn development program

Paid Breaks

50% off food at Inns

Stay at inns for £1 (Jan–Mar)

1/3 off room bookings all year

£50 off same-day bookings

15% off bed and breakfast for loved-1s

Employee Assistance Programme

Give-inn back scheme

Job summary

The Inn Collection Group is seeking a dedicated Housekeeper to join their seafront Offshore location in Lytham St Annes. You’ll help maintain pristine rooms and public areas, delivering memorable guest experiences in a welcoming atmosphere.

You’ll work as part of a dedicated housekeeping team, following safety guidelines, managing linen and supplies, and contributing to a smooth, high-quality stay for every guest.

Qualifications

• A successful Housekeeper will be friendly and detail-oriented.
• Able to remain calm under pressure and exceed guest expectations by responding promptly.
• You'll follow safety guidelines and manage your stocks of linen, towels, and room supplies effectively.

Responsibilities

• Clean rooms to our high standards.
• Ensure public areas are clean and welcoming.
• Promptly reporting maintenance issues.
• Manage stocks of linen, towels, and room supplies.
• Work collaboratively within the housekeeping team.

Job description

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you'll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You'll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you'll fit right inn…

What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It's not just for you-your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that's tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Occupying a prime position on the seafront of Lytham St Annes, Offshore is a newly transformed destination offering a fantastic setting for enjoying home-made food, a wide range of drinks, and fabulous accommodation. Born out of a complete refurbishment of the former Carlton and Lindum Hotels, Offshore features 99 beautifully designed rooms, perfectly positioned to make the most of this vibrant coastal town and its stunning seafront location. You'll Fit Right Inn At The Inn Collection Group, we are pubs with rooms-not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.