Housekeeper - Live In

The Inn Collection Group; Ambleside; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

Paid Breaks

50% off food at Inns

£1 stay January–March at Inns

1/3 off room bookings all year round

£50 on same day bookings

15% off bed and breakfast for loved-1s

Employee Assistance Programme

Give-inn back scheme

Best Pub Employer award recognition

Job summary

The Inn Collection Group is seeking a detail‑minded Housekeeper to help maintain spotless rooms and welcoming public spaces at The Waterhead Inn in Ambleside. You will work as part of a friendly team to exceed guest expectations, follow safety guidelines, and manage linen, towels and room supplies with care.

As a valued team member, you can access flexible breaks, opportunities from our Lead-Inn development program, and generous staff perks including food and room discounts, a staff

Qualifications

• Friendly and detail-oriented
• Ability to remain calm under pressure
• Team player and reliable

Responsibilities

• Clean rooms to high standards and ensure public areas are welcoming
• Promptly report maintenance issues
• Manage stocks of linen, towels and room supplies
• Follow safety guidelines and create memorable guest visits

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

With Waterhead Pier directly opposite and just a short stroll from the vibrant centre of Ambleside, The Waterhead Inn offers the perfect starting point for exploring the magnificent Lake District. Its prime location makes it an ideal base for outdoor adventures, scenic walks, and discovering the area’s natural beauty, while also providing easy access to the local shops, restaurants, and attractions.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments.

https://careers.inncollectiongroup.com/join-inn

This role comes with the added benefit of colleague accommodation - https://careers.inncollectiongroup.com/live-inn

Age-related pay rates apply for Under 21s.