House Manager

TN United Kingdom; Henley-in-Arden; On-site; GBP 25,000 - 35,000; Part time

Job summary

An exciting opportunity awaits as a House Manager in a vibrant retirement community. This role involves ensuring high-quality property management while delivering exceptional customer service. You'll engage with homeowners, manage daily operations, and lead activities that create a lively community atmosphere. Join a rapidly expanding national company that values diversity and inclusion, and receive comprehensive training to help you thrive in your career. If you're passionate about making a difference, this is the perfect role for you.

Benefits

Life Assurance

Employee Assistance Programme

Paid Volunteering Days

Cycle to Work Scheme

Qualifications

• Experience in a customer-centric environment is essential.
• Strong problem-solving skills and a can-do attitude are required.

Responsibilities

• Manage daily operations and build effective relationships with customers.
• Encourage activities that foster a vibrant community.

Skills

Customer Service

Multitasking

Emotional Intelligence

Problem-Solving

Time Management

Job description

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We have an exciting opportunity for individuals to express interest in future House Manager roles in and around Henley in Arden, Stratford Upon Avon, Solihull, and Redditch.

McCarthy Stone is building a Talent Pool to support our vibrant McCarthy Stone Retirement Living developments, where you will be the first to hear about vacancies in your preferred locations.

Hours: Typically 25 hours/week, Monday to Friday

The role:

This diverse role is perfect for someone passionate about delivering exceptional customer service and creating a vibrant retirement community as a House Manager. No two days are the same, and you will be responsible for ensuring high-quality property management and homeowner engagement.

Key responsibilities for a House Manager:

• Managing the daily operations of the development
• Building proactive and effective relationships with internal and external customers
• Representing and promoting the McCarthy Stone brand at the development
• Encouraging and leading activities for homeowners to foster a vibrant community

You will bring:

• Experience working in a customer-centric environment
• Ability to multitask and prioritize workload effectively
• Emotional intelligence, self-awareness, empathy, and compassion
• Problem-solving skills with a can-do attitude and hands-on approach
• Strong time management, organization, and prioritization skills

As part of McCarthy & Stone, a successful and rapidly expanding national company, you'll receive comprehensive training and support to help you achieve your career goals. This includes courses such as basic first aid, workspace safety, Dementia Friends, and more.

• Life assurance
• Employee Assistance Programme
• Two paid volunteering days per year
• Cycle to work scheme

All applications for House Manager roles will be reviewed as received. Candidates will be screened promptly, and you will be notified if selected for an interview to join our House Manager talent pool for your preferred location(s). At McCarthy Stone, we celebrate diversity and promote equality and inclusion. We welcome applications from all backgrounds.