Frontline Service Supervisor (Hiring Immediately)

JR United Kingdom; Northampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player seeks a Junior Front of House Manager to join their vibrant team in Northampton. This role is perfect for those who are passionate about leadership and customer service. You will be responsible for running shifts, planning staffing, and coaching your team to deliver exceptional service. With flexible hours and a variety of benefits, including free meals and a share of tips, this position offers a fantastic opportunity to grow in a supportive environment. If you thrive in a dynamic setting and are eager to make a difference, this role is for you!

Benefits

Biweekly pay + share of tips

Access to earnings before payday

Flexible hours

Free food on shift

50% off meals outside work

Family-friendly policies

Early access to new menus

Recognition program

Pension schemes

Gym memberships

Qualifications

• Passionate about supporting team and maintaining high standards.
• Ready to run shifts and coach on the go.

Responsibilities

• Create a positive environment for guests and team.
• Support ongoing coaching and development.

Skills

Team Leadership

Customer Service

Shift Management

Financial Performance Understanding

Education

High School Diploma

Hospitality Management Degree

Job description

Social network you want to login/join with:

Frontline Service Supervisor (Hiring Immediately), Northampton

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Client:

wagamama

Location:

Northampton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Junior Front of House Manager | Full Time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are seeking a Junior Front of House Manager to join our team and help us nourish both body and soul.

The role |

As a Junior Front of House Manager, you will be a developing leader passionate about creating a positive environment for our guests and team. You will support ongoing coaching and development, own your shifts to drive performance, and ensure excellent service.

If you...

• Are passionate about supporting your team and maintaining high standards
• Are ready to run shifts, plan staffing, and coach on the go
• Have an understanding of managing labor and rotas, and are eager to learn about financial performance
• Recognize and celebrate great performance on shift

We’d love to hear from you

What’s in it for you |

• Biweekly pay + share of tips
• Access up to 30% of earnings before payday with Wagestream
• Flexible hours to support your side hustle
• Free food on shift from our menu, plus 50% off outside work to treat friends and family
• Industry-leading family-friendly policies (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Early access to new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend through our recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

*100% of tips go to our teams. Tips vary by restaurant and are at guests' discretion; they are not considered wages.