Hotel Team Leader: Flexible Hours & Guest Experience

Travelodge Hotels Limited; Gloucester; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Annual bonus up to 13%

Room discount 50%

Friends & family discount

Leave entitlement 28 days

Pension scheme 8%

Work anniversary voucher £50

Flexible and part-time hours

Job summary

Travelodge Gloucester is seeking an Assistant Hotel Manager to lead hotel teams, drive customer experience, and develop staff on a full-time basis. You will coach teams, manage rosters, and support bar/cafe operations where applicable, ensuring brand standards are met.

You will recruit, onboard, and mentor staff, promote personal development plans, and drive KPI-focused performance to deliver exceptional guest stays. This role offers growth in a fast-expanding hotel group.

Qualifications

• Experience leading a team in a service-led environment.
• Strong focus on customer experience and KPIs.
• Ability to coach and motivate hotel teams.

Responsibilities

• Lead, coach and motivate hotel teams to deliver outstanding guest experiences.
• Create development plans for team members and support career growth.
• Recruit and onboard new team members with effective inductions.

Skills

Team leadership

Customer service

Recruitment

Training & development

Job description

Travelodge Gloucester is seeking an Assistant Hotel Manager to lead hotel teams, drive customer experience, and develop staff on a full-time basis. You will coach teams, manage rosters, and support bar/cafe operations where applicable, ensuring brand standards are met.

You will recruit, onboard, and mentor staff, promote personal development plans, and drive KPI-focused performance to deliver exceptional guest stays. This role offers growth in a fast-expanding hotel group.