Hotel Manager: Lead Team, Drive Guest Experience & Growth

Travelodge; Glossop; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

Annual bonus up to 13%

50% discount on rooms and food

28 days annual leave

Pension scheme

Family and friends discounts

Job summary

Travelodge Glossop is seeking a proactive Hotel Manager to lead, coach and motivate our hotel teams, delivering outstanding guest experiences across all touchpoints.

You will recruit, develop, manage rosters, ensure brand standards in F&B where applicable, oversee maintenance, and drive revenue through upselling and efficient operations. This role offers progression within a fast-growing chain that values inclusion.

Qualifications

• Experience leading a service-driven team.
• Strong focus on guest satisfaction and KPI delivery.
• Ability to recruit, onboard and develop staff.

Responsibilities

• Lead, coach and motivate hotel teams.
• Recruit and induct new team members.
• Oversee food and beverage service to brand standards (if applicable).
• Drive upselling to maximise revenue.
• Review customer feedback and implement improvement plans.
• Ensure rooms and public spaces meet brand standards and are clean.
• Oversee repairs and maintenance reporting.
• Manage rosters, banking and health & safety.

Skills

Team leadership

Customer service

Coaching

Communication

Job description

Travelodge Glossop is seeking a proactive Hotel Manager to lead, coach and motivate our hotel teams, delivering outstanding guest experiences across all touchpoints.

You will recruit, develop, manage rosters, ensure brand standards in F&B where applicable, oversee maintenance, and drive revenue through upselling and efficient operations. This role offers progression within a fast-growing chain that values inclusion.