Hotel Reservations & Events Lead

Aimbridge; Stockley; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Staff discounts

Stream pay

Employee assistance

Annual bonus

Gym access

Free parking

Job summary

Aimbridge Hospitality is seeking a Hotel Reservations Manager in the United Kingdom to oversee the reservations process from start to finish, ensuring seamless bookings and accurate records. You will manage reservation systems, communicate with guests and hotel departments, and supervise the team handling reservations.

You’ll coordinate Meetings & Events with Sales, Operations and F&B to maximise opportunities and deliver smooth event arrangements, while maintaining inventory and rate integrity

Qualifications

• Strong leadership skills to motivate and manage hotel teams.
• Excellent communication with stakeholders, teams and customers.
• Analytical and problem-solving with data-driven decisions.
• Attention to detail to review reservations and data.
• Extensive hotel industry experience and knowledge of regulations.

Responsibilities

• Oversee reservations process from start to finish to ensure seamless bookings.
• Manage reservation systems, guest communications and documentation.
• Control room inventory and rates, supervising reservation agents.
• Coordinate Meetings & Events with Sales, Operations and F&B to deliver events.

Skills

Leadership

Communication

Analytical

Attention to detail

Industry experience

Job description

Aimbridge Hospitality is seeking a Hotel Reservations Manager in the United Kingdom to oversee the reservations process from start to finish, ensuring seamless bookings and accurate records. You will manage reservation systems, communicate with guests and hotel departments, and supervise the team handling reservations.

You’ll coordinate Meetings & Events with Sales, Operations and F&B to maximise opportunities and deliver smooth event arrangements, while maintaining inventory and rate integrity