Hotel Manager: Lead Guest Experience & Team Growth

EASYHOTEL.COM; Ipswich; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Eye Test vouchers

Bike to work scheme

Life Assurance

Staff discount on hotel stay

Social events

Pension

Training and development opportunities

Employee Assistance Programme

Job summary

easyHotel is seeking a Hotel Manager for our Ipswich hotel to lead and develop the hotel team, ensuring guest satisfaction and brand standards. The role involves full leadership of operations, budgeting, and local brand presence.

The ideal candidate will have hospitality management experience, fluent English, and the right to work. This is a full-time, permanent position with a competitive salary and opportunities to grow within an international hotel group.

Qualifications

• Previous hospitality experience (either in a similar role or you are ready for your next step).
• Fluent in English.
• Must hold a valid Right to Work.

Responsibilities

• Take responsibility for all aspects of hotel management, brand and people pillars.
• Ensuring a lasting customer experience, making sure all amenities make a comfortable stay for guests.
• Building awareness of the hotel and brand in the local community to drive local sales plan.
• Financial budgeting and controlling costs.
• Meeting EBITDA by achieving annual sales and profit targets.
• Performance development and engagement.
• Managing employee relations.
• Managing recruitment, onboarding and offboarding for your team.
• Resource planning and rotas.
• Collaborating with business support areas for compliance.

Skills

Management experience

Hospitality industry

Customer service orientation

Education

Degree in hospitality or related field

Job description

easyHotel is seeking a Hotel Manager for our Ipswich hotel to lead and develop the hotel team, ensuring guest satisfaction and brand standards. The role involves full leadership of operations, budgeting, and local brand presence.

The ideal candidate will have hospitality management experience, fluent English, and the right to work. This is a full-time, permanent position with a competitive salary and opportunities to grow within an international hotel group.