Assistant Hotel Manager — Lead Guest Experience & Growth

Travelodge; Loughton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

35% discount on rooms

Annual bonus up to 13%

28 days annual leave

Pension scheme 8%

Employee discounts

Job summary

Travelodge London Loughton is hiring an Assistant Hotel Manager to lead and develop the hotel team, ensuring an outstanding guest experience. The role is offered on a Full Time or Part Time basis, with responsibilities including recruitment, inductions and performance coaching.

You will also support with food and beverage standards where applicable, driving upsell and customer satisfaction while managing daily operations and health & safety. Competitive benefits apply.

Qualifications

• Leads, coaches and motivates hotel teams.
• Experience in service-led environments valued.
• Food & beverage experience welcomed for Bar Cafe hotels.

Responsibilities

• Lead and develop hotel team members and ensure brand standards.
• Oversee inductions, recruitment and personal development plans.
• Support with rota management, banking and health & safety.

Skills

Team leadership

Coaching

Customer service

Recruitment

Upselling

Job description

Travelodge London Loughton is hiring an Assistant Hotel Manager to lead and develop the hotel team, ensuring an outstanding guest experience. The role is offered on a Full Time or Part Time basis, with responsibilities including recruitment, inductions and performance coaching.

You will also support with food and beverage standards where applicable, driving upsell and customer satisfaction while managing daily operations and health & safety. Competitive benefits apply.