Hotel IT Technician - Network & Systems Support

SeeMe Hired Ltd

Belfast City

On-site

GBP 26,000 - 36,000

Full time

4 days ago

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Benefits offered by this job

Discounted hotel rates

Health Care Cash Plan

Enhanced Pension Scheme

Enhanced Maternity/Paternity pay

Cycle to work

Employee Assistance Programme

Job summary

Andras Hotels is seeking an IT Technical Officer to join our Belfast team. You will assist the IT Manager in delivering IT support across ten hotels and related business units, handling network management, devices, and security with a focus on service quality and brand standards.

The role requires hands-on troubleshooting, strong communication, and the ability to work both in a team and independently. A robust IT background and relevant certifications are desirable, with a clear path for

Qualifications

Passion for technology and willingness to learn.
Strong troubleshooting and problem solving skills.
Excellent communication and teamwork abilities.
Formal IT education or relevant certifications.
Experience with networking infrastructure and TCP/IP.
Experience with Windows Server, AD, and VPN.
Experience maintaining network/workstation hardware and WIFI.

Responsibilities

Assist hotels and business units with technology matters.
Diagnose and resolve hardware, software, or network problems; replace defective components.
Plan and implement network security measures with IT Manager.
Install and maintain hardware, cabling, and devices.
Troubleshoot connectivity for property systems.
Maintain policies and procedures; chase targets for resolutions.
Review requests for new hardware and software with IT Manager.
Configure email apps and virus protection; maintain records.
Support guest wifi, franchise network, guest TV, and POS where applicable.
Support security cameras, cloud services, AV systems; attend training.