IT Systems & Network Support (Hospitality)

Andras House Ltd; Belfast City District; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Discounted hotel rates

Health care cash plan

Enhanced pension scheme

Enhanced maternity/paternity pay

Cycle to work

Employee of the month

Job summary

Andras House Ltd in Belfast, Northern Ireland, seeks an IT Support role to assist the IT Manager across network management, software, AV systems, and operational IT. 40 hours per week with training opportunities and Brand standards adherence.

You will work with a diverse team, maintain security, and help keep infrastructure running for multiple properties while upholding confidentiality and service quality.

Qualifications

• Passion for technology and willingness to learn new skills.
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills.
• Further education qualifications in IT.
• Experience in networking infrastructure, TCP/IP and cabling.
• Experience in Windows 11 & servers with active directory; installation of new servers and admin.
• Experience with VPN connectivity.
• Experience maintaining network and workstation hardware/software.

Responsibilities

• Assist all hotels and business units with technology matters.
• Diagnose, troubleshoot and resolve hardware, software or network issues; replace faulty components.
• Assist in planning and implementing network security measures.
• Install and maintain hardware including cabling.
• Troubleshoot network connectivity for property systems.
• Ensure policies and procedures are followed; set targets for resolutions.
• Review requests for new hardware/software with IT Manager.
• Configure, monitor and maintain email and antivirus software.
• Maintain records for network functions and maintenance.
• Support hotel properties with guest Wi-Fi, POS and PMS as applicable.
• Assist in supporting security cameras, cloud services, and AV systems.

Skills

Tech passion

Troubleshooting

Communication

Teamwork

Initiative

Education

IT qualifications

Tools

Windows Server & AD

VPN

Intune/Azure

VMware/Hyper-V

WIFI networks

Job description

Andras House Ltd in Belfast, Northern Ireland, seeks an IT Support role to assist the IT Manager across network management, software, AV systems, and operational IT. 40 hours per week with training opportunities and Brand standards adherence.

You will work with a diverse team, maintain security, and help keep infrastructure running for multiple properties while upholding confidentiality and service quality.