Hotel F&B Manager

DDH Recruitment Ltd; Windsor; On-site; GBP 42,000 - 58,000; Full time

Job summary

The Brasserie Windsor, a premier dining destination in Windsor, is seeking an experienced F&B Service Manager. You will oversee all F&B departments, drive service standards and guest satisfaction, and collaborate with the Head Chef on menu direction.

Key requirements include 3-4 years in hotel F&B management, strong cost control, staff development, and a solid understanding of health and safety regulations. This role is on-site with no accommodation provided.

Qualifications

• 3-4 years' experience in food and beverage service management in quality hotels.
• Excellent guest care skills and a professional manner.
• Strong financial awareness and understanding of revenue controls.

Responsibilities

• Improve operating standards across F&B departments and maximise guest satisfaction.
• Update SOP manuals and ensure staff training records are maintained.
• Manage budgets and controllable costs, including liquor and staff wages.
• Train and develop staff, carry out performance reviews, and motivate the team.
• Work with Head Chef to implement on-trend menus and ensure health and safety compliance.
• Prepare monthly business reviews, budgets and business plans; rota duty management as needed.

Skills

Guest care

Team management

Coaching

Budgeting

Health & safety

Wines & spirits

English proficiency

MS Office

Education

Degree/Diploma or NVQ Level 3/4 in Hospitality

Tools

Micros POS

MS Office

Job description

Workplace description: This 17th-century house, between the banks of the River Thames and Windsor Castle, is now a 4-star hotel and has an award-winning restaurant and a spa.

Main duties and responsibilities: Improving operating standards in all F & B departments, ensuring consistently high standards of service and maximum guest satisfaction.

Ensuring that standards are regularly reviewed and that SOP Manuals are updated, all staff are trained accordingly and full training records are maintained.

Achieving/ improving on budgeted Revenues and GOP’s maximizing the profitability of the departments, through training staff to up sell at every opportunity in order to achieve their budgeted targets.

Controlling departmental expenses including liquor cost of sales & service staff wages, in line with business levels.

Implementing and monitoring departmental training & development plans

Carrying out performance reviews for direct reports, including the setting and review of business & personal objectives, motivating, coaching & team building.

To work with the Head Chef to implement more "on trend" menus.

Being responsible for all health and safety issues within The Brasserie and Meeting & Events department

Assisting with preparation of monthly business reviews, annual budgets and business plans

Duty Management as required on rota

Essential criteria: 3-4 year’s experience in food and beverage service management in quality hotels and the ability to display excellent guest care skills

Operational experience in all food and beverage departments including events & weddings with a good knowledge of wines & spirits & a passion for fresh, quality food

Good financial awareness with a full understanding of food and beverage revenue streams and controls, including Micros POS

Self-motivation and drive- and be able to motivate others to achieve

The ability to implement standards, policies and procedures and to police them.

Proven man-management, coaching and team building skills

Good understanding of all applicable Health & Safety legislation

Good presentation with an outgoing personality, excellent interpersonal skills, a professional manner and excellent command of written & spoken English with good IT skills

A Degree/Diploma or NVQ Level 3 or 4 in Hospitality

Personal License holder certificate

Food Safety Level 3 Certificate

Sales / Financial Awareness/Interviewing/Appraisal skills

Accommodation provided: No

I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised.