Hotel Assistant

Acco; Crewe; On-site; GBP 15,000 - 18,000; Part time

Job summary

ibis Styles Crewe is seeking friendly Guest Service Assistants on a casual, zero-hours basis to deliver a warm first impression for guests.

You will work across reception, breakfast service, bar and restaurant areas, and help with meeting rooms as required. A flexible mix of midweek and weekend shifts is available, and you must be 18 or older to serve alcohol.

Qualifications

• Customer-facing hospitality experience preferred.
• 18+ to serve alcohol.
• Casual, zero-hours availability.

Responsibilities

• Check guests in and out at Reception.
• Run breakfast service and assist with bar/restaurant duties.
• Help set up meeting rooms and events.
• Support front-of-house operations as needed.

Skills

Guest service

Communication

Hospitality

Job description

• Compensation: GBP 10.85 - GBP 12.71 - hourly

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

ibis Styles Crewe is looking for outgoing, dependable, welcoming Front of House Team Member to deliver an amazing first impression and ensure our guests want to come back time and again. We're adding to our team to help cover busy periods and need Guest Service Assistants on a casual, zero-hours basis, in return for a salary of up to £12.71 per hour.

Personality and potential are top of our hiring wish list, butexperience in a customer-facing hospitality job would make you a strong candidate.We need people who are open, welcoming and who know what great customer service looks like - the kind of person you'd like to meet after a long day of travelling!

You'll be working across the front-of-house operations of the hotel. This will include checking guests in and out at Reception, running the breakfast service, helping set up meeting rooms, and work the bar and restaurant. A great telephone manner is essential and you'll need to be confident using a computer. As we're one big team, you can expect to turn your hand to whatever's needed to ensure our guests have a great stay.You could be working a mix of midweek, weekend, early and late shifts for flexibility in your schedule would be a big advantage.As you'll be serving alcohol, we do require applicants to be 18 years of age or older.

If this sounds like a role that's right up your street, we'd love to hear from you.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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