Hostel Assistant - Aviemore Youth Hostel

Hostelling Scotland; Aviemore; Presencial; GBP 12.000 - 18.000; Jornada completa

Descripción de la vacante

Hostelling Scotland is seeking a dedicated Hostel Assistant to support busy youth hostels across Scotland. You will deliver front-line guest service, manage arrivals, and help create a welcoming atmosphere for visitors exploring Scotland's cities, islands, beaches, hills and mountains.

You will be adaptable as workloads change and work as part of a team, with responsibilities including reception, enquiries, cleaning, housekeeping and light catering. Travel between locations may be required.

Formación

• Reception duties and customer service.
• Check-in/out and basic housekeeping duties.
• Adaptable and good communication in a team.

Responsabilidades

• Full reception service including check-in and check-out.
• Handle customer enquiries and assist guests on arrival.
• Cleaning, housekeeping and basic catering duties.
• Support and respect colleagues; teamwork across locations.

Descripción del empleo

Do you enjoy outdoor activities and exploring your surroundings in your spare time?

From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours.

As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.Naturally a great communicator who loves to work as part of a team. Someone who can support and respect their colleagues, as some of the teams live in depending on location.