Hostel Support Specialist — Housing & Property (Full-Time)

The Recruitment Co; Newtownabbey; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Full-time hours (37 per week)

Competitive hourly rate

Experience in housing and community in

Varied role across tenant support, -

Job summary

The Recruitment Co in Newtownabbey is seeking a Hostel Assistant to support day-to-day hostel operations, assist residents, and help maintain a welcoming environment. You will perform property checks, safety inspections, and administrative tasks as part of a busy housing support team.

This full-time role offers varied duties across tenant support, inspections, and admin, with opportunities to gain experience in housing and community services.

Qualifications

• Experience in customer service, housing support, care, facilities, or admin is desirable.
• Strong communication and interpersonal skills.
• Basic IT skills and ability to use common software.
• Ability to work independently and manage a varied workload.
• Access to a vehicle for work-related duties.
• Basic Access NI check required.

Responsibilities

• Carry out tenant liaison duties, including property access and welfare checks.
• Refer tenant support queries and repairs to appropriate teams.
• Conduct routine property and safety inspections, including fire safety checks.
• Assist with cleaning and maintenance of hostel flats and communal areas.
• Deliver tenant starter packs and essential household items.
• Support housing teams with dispersed properties in the district.
• Undertake general administrative duties and maintain records.
• Work with housing management teams to provide practical tenant support.

Skills

Customer service

Housing support

Care

Facilities

Administrative

Communication skills

Interpersonal skills

Basic IT skills

Independent working

Vehicle access

Access NI check

Job description

The Recruitment Co in Newtownabbey is seeking a Hostel Assistant to support day-to-day hostel operations, assist residents, and help maintain a welcoming environment. You will perform property checks, safety inspections, and administrative tasks as part of a busy housing support team.

This full-time role offers varied duties across tenant support, inspections, and admin, with opportunities to gain experience in housing and community services.