Host/Receptionist

Huntress; Chiswick; On-site; GBP 27,000 - 33,000; Full time

Job summary

Luxury Automotive Brand in Chiswick is seeking a professional Host/Receptionist for a luxury automotive centre. You will warmly welcome customers, provide exceptional hospitality, offer refreshments, and maintain a premium lounge environment. This on-site role requires experience in high-end hospitality and excellent English communication.

The role involves reception duties, handling inquiries, and supporting the team with ad hoc tasks. Immediate start for a temporary period through September.

Qualifications

• Experience in hotel reception or high-end hospitality environments.
• Fluent English with professional communication.
• Immaculately presented with great attention to detail.
• Able to work to high standards in a busy environment.

Responsibilities

• Meet and warmly welcome customers and visitors.
• Provide high standard of customer service and hospitality.
• Offer refreshments and ensure guests are comfortable.
• Maintain presentation of the customer lounge and refreshment areas.
• Keep coffee station stocked and presentable.
• Load and unload the dishwasher; keep kitchen areas clean.
• Ensure customer-facing areas are maintained to a high standard.
• Answer calls and direct inquiries appropriately.
• Support the wider team with reception and admin duties.
• Ensure every customer has a professional and welcoming experience.

Skills

Hospitality experience

Customer service

English fluency

Professional presentation

Job description

Host / Receptionist - Luxury Automotive Brand

Location: Chiswick

Pay: £13.00p/h (£30,420 salary equivalent)

Hours: 8am to 6pm with 1 hour lunch - fully onsite

Temporary: Immediate start until end of September

We are looking for a professional and personable Host to join a prestigious automotive Centre, providing an exceptional welcome and hospitality experience to every customer who walks through the door.

This is a customer-facing hospitality role with some reception responsibilities, so we're particularly interested in candidates who have worked within high-end hotels, hospitality, luxury retail or premium customer service environments.

The role

• Meet and warmly welcome customers and visitors
• Provide a consistently high standard of customer service and hospitality
• Offer refreshments and ensure guests are comfortable throughout their visit
• Maintain the presentation of the customer lounge and refreshment areas
• Keep the coffee station fully stocked and presentable
• Load and unload the dishwasher and keep kitchen areas clean and tidy
• Ensure customer-facing areas are consistently maintained to a high standard
• Answer incoming calls and direct enquiries appropriately
• Support the wider team with ad hoc reception and administrative duties
• Ensure every customer receives a professional and welcoming experience

About you

• We're looking for someone who is:
• Professional, warm and naturally hospitable
• Experienced within hotel reception, hospitality or another high-end customer-facing environment
• Confident communicating with customers and colleagues
• Fluent / highly proficient in English
• Immaculately presented with excellent attention to detail
• Comfortable working to very high standards
• Naturally proactive and able to keep themselves occupied during quieter periods
• Confident answering the telephone and handling basic reception duties
• Reliable, professional and genuinely passionate about delivering excellent customer service

Hotel and luxury hospitality experience would be particularly well suited to this role.

If you take pride in creating a warm, welcoming and exceptionally well-presented environment, we'd love to hear from you.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.