Host

Theblacklock; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Host to join their vibrant team. In this entry-level role, you will welcome guests with warmth and enthusiasm, ensuring a memorable dining experience. Your responsibilities will include managing guest inquiries, both in person and via phone or email, while assisting during peak times. This role offers a fantastic opportunity to be part of a company that values its people and promotes a positive work environment. If you are passionate about hospitality and eager to grow in your career, this position is perfect for you!

Benefits

50% off food in all restaurants

30 days’ holiday plus service charge

Anniversary gifts and sabbatical

Charity day volunteering

Paid breaks during double shifts

Christmas and New Year’s Day off

Free meals and soft drinks at work

Cycle & Tech Schemes

£500 referral bonus

12 weeks paid maternity leave

Qualifications

• Entry level position with a focus on customer interaction and support.
• Ability to multi-task and handle guest inquiries effectively.

Responsibilities

• Welcome guests in a genuine and friendly manner.
• Support on the floor during busy periods and respond to inquiries.

Skills

Customer Service

Multi-tasking

Communication

Education

High School Diploma

Job description

Join to apply for the Host role at Blacklock

Join to apply for the Host role at Blacklock

WHY WORK FOR US

All our restaurants have been voted in the Top 100 restaurants in the UK but, most importantly, are happy places to work that put our people first. We focus on building meaningful careers for our teams whilst serving the very best of British produce alongside genuine hospitality from people who care.

Having recently certified as a B-Corp, we aspire to create an inclusive environment where everyone can be true to themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives, which in turn elevates our philosophy even further - to ensure that Everyone leaves happy, including you!

OUR OFFER TO YOU

Benefits

• Blacklock Experience-for-two at one of our restaurants to celebrate passing your probation
• 50% off food in all of our restaurants (up to 4 people)
• 30 days’ holiday plus service charge (28 statutory plus an extra day on your birthday and company holiday for Blackstock)
• 1,3,5 year anniversary gifts including a weekend away and fully paid sabbatical to celebrate your bigger milestones with us!
• Charity day – we’ll pay you while you help others (optional volunteering day each year)
• 1 hour paid break when you’re on a double shift
• Christmas and New Year’s Day off (we are closed 24th-26th Dec and 1st Jan)
• Family meal and soft drinks when at work
• Cycle & Tech Schemes
• 'Extras' Discounts
• £500 bonus for referring a friend
• Cost price chops and wine
• 12 weeks paid maternity & adoption leave and 2 weeks paid paternity leave
• 2 days paid Paw-ternity to look after your first puppy
• Free mortgage advice
• Hardship Loan Scheme
• Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme
• We’ll invest in your training and development and help you set a clear career path for a promotion
• Last but not least, we have awesome team parties including Blackstock, our annual company festival!

YOUR ROLE AS A HOST

We are looking for a Host to take on a multi-tasking role which includes welcoming our guests in a genuine and friendly manner, you will also be supporting on the floor at busy periods. Whilst on shift you will respond to emails, calls and in person enquiries, building a great rapport with guests as you go.

If you like what you’ve heard so far and you feel that a Host role at Blacklock is a bit of you, we would love to meet you!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology
• Industries: Restaurants