Nobu Restaurant Host

Nobu Hotel London, Portman Square; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a prestigious lifestyle hotel as a Host, where you will create memorable experiences for guests. This role involves welcoming guests, managing reservations, and ensuring exceptional service throughout their visit. With opportunities for growth and a commitment to employee well-being, this position offers a unique chance to be part of a renowned hospitality brand. If you are passionate about delivering quality service and embodying core values, this is the perfect opportunity for you.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays

Discounted Pilates classes

Employee Awards night

Access to learning opportunities

Mental Health First Aiders

Up to 33 holiday days

Life Assurance Scheme

Cycle to Work Scheme

Free meals whilst on duty

Qualifications

• Experience in hospitality or customer service roles is preferred.
• Ability to manage reservations and guest expectations effectively.

Responsibilities

• Welcome guests and ensure a great first impression.
• Manage reservations and escort guests to their tables.
• Act as an ambassador for the Nobu brand.

Skills

Customer Service

Communication Skills

Organizational Skills

Job description

Job Description

THE ROLE OF HOST

As a Host in Nobu Restaurant, you will be responsible for creating and delivering an exceptional experience for our guests. Your tasks as Host will include but will not be limited to:

• Welcome all guests to the restaurant ensuring the first impression they receive is a great one
• Manage our reservations system ensuring that guests are kept informed and that there are no unnecessary delays
• Escort guests to their assigned tables and provide them with menus when necessary introducing the waiter/waitress by name
• Thank guests and ensure the last impression they have of the restaurant is a great one
• To be an ambassador for Nobu as well as someone who embodies our values and philosophies.

BENEFITS OF JOINING OUR TEAM

• £1000 Refer a Friend Scheme
• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties Worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Access to a suite of innovative and varied learning and project opportunities
• Mental Health First Aiders within the team
• Exciting wellness and volunteering opportunities
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts off all food and beverage
• Free meals whilst on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

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