Host

San Carlo Restaurant Group; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

San Carlo Restaurant Group is seeking a Host to join their dynamic team. The ideal candidate will greet guests, manage seating arrangements, and ensure a welcoming atmosphere. This role requires excellent communication skills and attention to detail, making it perfect for proactive individuals who thrive in a fast-paced environment.

Benefits

Free Meals on Duty

50% Staff Discount

Refer a Friend Bonus

Elevate Training Academy

Volunteering Days

Squadra App Discounts

Wagestream Access

Legal and Financial Advice

Colleague of the Month Awards

Global Opportunities

Qualifications

• Experience in a similar role.
• Excellent communication skills.
• Meticulous attention to detail.

Responsibilities

• Greeting guests and managing the waiting list.
• Maintaining a tidy front of house area.
• Answering reservations and guest inquiries.

Skills

Communication

Organization

Attention to Detail

Job description

Isola is hiring a Host!

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and has grown to twenty-five authentic Italian restaurants across the UK – from Covent Garden, Piccadilly, and Knightsbridge in London to Bristol, Leicester, Liverpool, Leeds, Cheshire, and Manchester, with a growing number overseas – including Kuwait, Bangkok, and Qatar, and with new sites set to open in Miami.

Colleague Benefits

• Free Meals on Duty - Delicious, healthy meals, all free
• 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK
• Refer a Friend - Bring your friends and earn up to £1,000 per person
• Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app
• Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community
• Squadra App - Offering you discounts and rewards with thousands of companies worldwide
• Wagestream - Access to earned pay at any point of the month
• Legal and Financial Advice - Free legal and financial advice for you and your family
• Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated
• San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues
• Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami
• Best in Class Pension - San Carlo is partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow

Key Responsibilities

• Greeting guests as they enter the restaurant and welcoming them.
• Managing the restaurant's waiting list and seating guests promptly and efficiently.
• Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
• Answering phone calls and managing reservations.
• Answering guest inquiries about the restaurant's menu, special promotions, or other services offered.
• Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
• Keeping track of table turnover and communicating table availability to servers.
• Handling any customer complaints or issues in a courteous and professional manner.
• Maintaining accurate records of guest counts and reservations.

Required Qualifications & Experience

• Experience in a similar role
• Excellent communication skills
• Meticulous attention to detail, highly organized, and capable of handling multiple tasks
• A proactive self-starter who can work independently with good judgment and minimal direction