Host [The Rooftop]

TN United Kingdom; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in London is seeking an experienced Host for their Rooftop bar. The role requires exceptional service skills, organizational abilities, and a passion for hospitality. Candidates should thrive in a busy environment and have prior experience in similar venues. Enjoy stunning views while providing guests with a memorable experience. This position offers full-time hours with flexibility and a range of benefits including holiday, medical assistance, and discounts.

Benefits

Uniform Provided

28 Days Holiday rising to 33 days with service

Pension Scheme

Life Assurance (2 x Annual Salary)

Medical Assistance (including online GP and Physio)

Employee Assistance Programme

Worldwide Travel Discounts

Employee & Family Rates

Tuition Aid Scheme

Social Committee with regular activities

Qualifications

• Prior experience as a Host in a high-volume venue is essential.
• Must be highly social, motivated, and pro-active.

Responsibilities

• Meet guests on arrival and escort them to their tables.
• Handle queries and oversee table plans.
• Provide a welcoming atmosphere with personality.

Skills

Service

Communication

Organizational Skills

Confidence

Social Skills

Tools

SevenRooms

Squirrel EPOS

Job description

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The Standard sets the bar high again this Spring / Summer with the relaunch of The Rooftop, an open-air bar and terrace that turns the London skyline into the perfect backdrop for cocktails, beers, pizza, and great music. Work with unparalleled views from our 11th floor rooftop bar in central London, with opportunities to transfer within the hotel’s restaurants and bars thereafter.

Back by popular demand, we are again celebrating our legendary rooftop bars and clubs in New York; open to guests and visitors throughout the summer, and hired out for private and music events, The Rooftop is our summer stage for striking parties and performances. Joyful, playful, and picturesque, The Rooftop is a hidden gem set high above the beaten path.

We are now looking for experienced Host to join The Rooftop team.

Your role

As The Rooftop Host, you will become part of an exceptional team that will launch this exciting venue onto the London scene.

You will be passionate about service, very well organised with an exceptional working knowledge of bar & restaurant operations, and order of service. We expect very busy days, so prior experience working in a high-volume venue is important – as is a love of the outdoors!

You’ll be the all important first and last point of contact; meeting our guests on arrival and escorting them to their tables, on hand to deal with their queries, provide information and oversee table plans. As a Host to our guests, you will add a touch of personality and theatre to their experience, making our guests feel welcome whilst they visit The Standard and our energetic and vibrant city. You will therefore need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high volume, high energy environment and can manage multiple tasks and guest with ease.

Do you have what it takes to be a Host for The Rooftop

‘Standard People’ are at the heart of our brand; dynamic, vivid, and engaging. Whilst prior experience as a Host is essential for this role, you will also have an uncompromised and natural flair for service and be able to build genuine relationships with guests. You will need…

• Prior experience as a Host with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination restaurant, high-quality pop-up, or cocktail bar
• Strong experience using SevenRooms, and experience with squirrel epos
• Confidence in restaurant operations and the order of service, with a passion for food and drinks
• Highly social, motivated, and pro-active; acting with professionalism and positivity in all interactions
• Hands on approach to service and happy to work outside for your entire shift
• Available full-time with full flexibility to work Monday–Sunday (in inclement weather The Rooftop closes and shifts are reallocated within the hotel’s restaurants and bars)
• Available for the entire Rooftop season (initial contracts are fixed-term April – October, with the opportunity to transfer within the hotel’s restaurants and bars thereafter)
• In addition to those with experience we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music and entertainment industries

If you think you have what it takes to be The Rooftop Host at The Standard, we’d love to hear from you!

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment.

Benefits Include

• Uniform Provided
• 28 Days Holiday rising to 33 days with service
• Pension Scheme
• Life Assurance (2 x Annual Salary)
• Medical Assistance (including online GP and Physio)
• Employee Assistance Programme with Well-being service
• Worldwide Travel Discounts via The Standard Advantage platform
• Employee & Family Rates across all Standard and Bunkhouse properties
• In-house Experience Programme
• F&B Discounts ranging from 25-50%
• Recruitment Referral Bonus up to £1,000
• Tuition Aid Scheme & subsidised training
• Season Ticket Loan & Bike 2 Work Scheme
• Social Committee with regular monthly social activities