Hospitality Shift Leader | Flexible Hours & Fast-Paced

Zizzi Ristorante; Chester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible hours

Minimum-hour contract

Earned wages access (Stream)

Free meals on shift

Staff discounts

24/7 Virtual GP

Employee Assistance Program

Job summary

Zizzi Ristorante in Chester is seeking a hands-on Restaurant Supervisor or Shift Leader to support leadership during peak shifts, manage key areas such as the bar and food pass, and run the restaurant during quieter periods.

You will lead, coach the Front of House team, ensure standards, guest satisfaction, and a safe, welcoming environment. Flexible hours and progression paths are offered, with meals on shift and staff discounts.

Qualifications

• Experience in a fast-paced retail, hospitality, or leisure environment, ready for leadership responsibilities.
• A confident, hands-on communicator who brings massive energy and a lead-by-example attitude to every shift.
• A structured thinker who can organise a floor section but thinks on their feet when things get buzzing.
• Reliable and ready to guide and support the team during our peak times, including evenings and weekends.

Responsibilities

• Run the restaurant during quieter periods, making sure everything runs smoothly and safely.
• Lead from the front during peak rushes, with full ownership of the Pass, Bar, or Floor to keep service seamless.
• Step in to resolve any guest issues on the floor with a feel-good solution.
• Motivate and coach the Front of House team to help them grow their skills and deliver standout, feel-good hospitality.
• Care about picture-perfect dish presentation, restaurant standards and the details that make a standout occasion.
• Keep our restaurants safe, clean, and welcoming for your team and guests.

Skills

Leadership

Communication

Organisation

People management

Job description

Zizzi Ristorante in Chester is seeking a hands-on Restaurant Supervisor or Shift Leader to support leadership during peak shifts, manage key areas such as the bar and food pass, and run the restaurant during quieter periods.

You will lead, coach the Front of House team, ensure standards, guest satisfaction, and a safe, welcoming environment. Flexible hours and progression paths are offered, with meals on shift and staff discounts.