Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; High Wycombe; On-site; GBP 14,000 - 25,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a passionate Assistant General Manager to lead their team in delivering exceptional dining experiences. This role offers the chance to inspire and motivate staff while ensuring operational excellence. With a commitment to personal and professional development, the company offers a supportive environment where diversity is celebrated. Join a team that values continuous improvement and encourages authentic self-expression, all while enjoying competitive benefits and a vibrant workplace culture.

Benefits

Access to earnings before payday

Dedicated training program

Free food allowance

Discounts at Wagamama and TRG brands

Internal progression opportunities

Access to wellness counselors

Family-friendly policy

Financial wellbeing support

Qualifications

• Experienced hospitality manager with a passion for food and service.
• Strong communicator who engages and supports the team effectively.

Responsibilities

• Lead the restaurant team and inspire exceptional service.
• Manage restaurant and labor budgets while driving performance.

Skills

Hospitality Management

Team Leadership

Financial Performance Analysis

Communication Skills

Problem Solving

Education

Experience in Hospitality

Job description

Social network you want to login/join with:

Hospitality Operations Manager (Hiring Immediately), High Wycombe

Client:

Wagamama

Location:

High Wycombe, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced, Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role |

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our people promise, values, and core leadership behaviors. You'll inspire and motivate your team to deliver exceptional service, always striving to exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include a competitive salary, a £3000 bonus opportunity per year, and an average of £140 tips per week.*

Additional benefits:

• Access up to 30% of your earnings before payday with Wagestream
• Dedicated 6-week training programme
• £14-£25 of free Wagamama food allowance on every shift
• 50% discount at Wagamama and 30% off all other TRG brands with family and friends
• Internal progression opportunities to become a General Manager
• Kintsugi Wellness: access to counselors, cycle-to-work scheme, discounted gym and leisure
• Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support: salary-based loans for urgent needs

What we look for |

• An experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced environment
• A strong communicator who engages in genuine conversations, ensuring your team feels heard and supported
• Experience in understanding financial performance and identifying opportunities
• Ability to manage restaurant and labor budgets
• A passionate leader with experience in team performance and development
• An inspiring individual who motivates their team to flourish
• A forward-thinking problem solver who can make quick decisions

The Wagamama way |

Kaizen, meaning ‘good change,’ is our core philosophy. It influences everything we do, from our food to our work culture, and emphasizes continuous improvement and sustainability.

We celebrate diversity, value personality over perfection, and foster a supportive environment where everyone’s unique story is welcomed. We promise to support you and encourage genuine self-expression.

All we ask is for you to bring your authentic self to Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams. The average tips are based on front-of-house management positions across all UK restaurants from 29/05/23 to 02/07/23. Tips vary by restaurant and are left at guests’ discretion; they are not considered wages or guaranteed.