Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Northampton; On-site; GBP 14,000 - 25,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant General Manager to join their vibrant team in Northampton. This role is pivotal in supporting the General Manager and leading the restaurant to success. You will inspire your team, ensuring exceptional service while driving performance in a fast-paced environment. With a focus on personal growth and community, this position offers a unique opportunity to make a positive impact and develop your career in hospitality. Join a company that values authenticity and encourages you to bring your true self to work.

Benefits

Competitive Salary

Bonus Opportunity

Free Food Allowance

Discounts at Wagamama

Wellness Access

Family-Friendly Policies

Financial Wellbeing Support

Career Progression Opportunities

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communicator who engages in genuine conversations.

Responsibilities

• Support the General Manager in leading the restaurant.
• Inspire and motivate the team to provide exceptional service.

Skills

Hospitality Management

Team Leadership

Financial Performance Analysis

Communication Skills

Problem Solving

Education

Experience in Hospitality

Job description

Social network you want to login/join with:

Hospitality Operations Manager (Hiring Immediately), Northampton

Client:

wagamama

Location:

Northampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Assistant General Manager | Full-time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The role |

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. You should have a passion for people, food, and hospitality, and be driven to make positive change.

Benefits include:

• A competitive salary, £3000 bonus opportunity per year, and an average of £140 tips per week*
• Access up to 30% of your earnings before payday with Wagestream
• Dedicated 6-week training program
• £14 - £25 of free Wagamama food allowance on every shift
• 50% discount at Wagamama and 30% off all other TRG brands with family and friends
• Internal progression opportunities towards becoming a General Manager
• Kintsugi Wellness access, including counselors, cycle to work scheme, and discounted gym and leisure
• Family-friendly policies with 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support, including salary-repaid loans for urgent needs

What we look for |

• An experienced hospitality manager capable of leading a restaurant team with positive behavior, driving performance in a fast-paced, complex environment
• A strong communicator who engages in genuine conversations, ensuring team members feel heard and supported
• Experience in understanding restaurant financial performance and identifying opportunities
• Ability to manage restaurant and labor budgets
• A passionate leader experienced in team performance and development
• An inspiring individual who motivates their team to nourish and flourish in their roles and careers
• A forward-thinking problem solver capable of quick decision-making

The Wagamama way |

Kaizen, meaning ‘good change,’ is central to our philosophy. It influences our food, mindset, and work, pushing us to find better ways and champion change in our communities and planet.

Celebrating difference for over three decades, we value personality over perfection, welcoming everyone and their unique stories. We promise to support each other, build trust, and create safe spaces for honest conversations.

All we ask is for you to bring your authentic self and what makes you different.

Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages and are left at guests' discretion.