Hospitality Operations Manager (Hiring Immediately)

JR United Kingdom; Guildford; On-site; GBP 14,000 - 25,000; Full time

Job summary

Join a vibrant and dynamic dining establishment as an Assistant General Manager, where you will lead a passionate team dedicated to delivering exceptional service. This role offers a unique opportunity to inspire and motivate staff while managing restaurant operations in a fast-paced environment. With a commitment to personal and professional growth, you will benefit from a comprehensive training program and various perks, including a generous food allowance and discounts. If you have a passion for hospitality and a desire to foster positive change, this is the perfect opportunity for you.

Benefits

£3,000 bonus opportunity

30% earnings access before payday

6-week training program

Free food allowance

50% discount at Wagamama

Internal progression opportunities

Kintsugi Wellness access

Family-friendly policy

Financial wellbeing support

Qualifications

• Experienced hospitality manager capable of leading a restaurant team.
• Strong communicator who engages in meaningful conversations.
• Passionate leader experienced in team performance and development.

Responsibilities

• Support the General Manager in leading the restaurant effectively.
• Inspire and motivate your team to provide exceptional service.
• Manage restaurant and labor budgets to drive performance.

Skills

Hospitality Management

Team Leadership

Financial Performance Understanding

Problem-Solving

Communication Skills

Job description

Hospitality Operations Manager (Hiring Immediately), Guildford

Client: Wagamama

Location: Guildford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

• Job Views: 4
• Posted: 08.05.2025
• Expiry Date: 22.06.2025

Job Description

Assistant General Manager | Full Time

At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, we celebrate Asian food brought to life.

We’re looking for an Assistant General Manager to join us on our journey of true nourishment.

The Role

As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our core values and leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.

Benefits

• Competitive salary with a £3,000 bonus opportunity per year and an average of £140 tips per week*
• Access up to 30% of your earnings before payday with Wagestream
• Dedicated 6-week training program
• £14-£25 of free Wagamama food allowance on every shift
• 50% discount at Wagamama and 30% off other TRG brands with family and friends
• Internal progression opportunities towards becoming a General Manager
• Kintsugi Wellness access, including counseling, cycle-to-work scheme, and discounted gym memberships
• Family-friendly policy with 26 weeks full pay and 13 weeks half pay for expectant or adopting individuals
• Financial wellbeing support including salary-repayable loans

What We Look For

• Experienced hospitality manager capable of leading a restaurant team with positive behaviors and driving performance in a fast-paced environment
• Strong communicator who engages in meaningful conversations, ensuring team support and understanding
• Experience in understanding restaurant financial performance and identifying opportunities
• Ability to manage restaurant and labor budgets
• Passionate leader experienced in team performance and development
• Inspirational and engaging leadership style
• Problem-solving skills with the ability to think quickly

The Wagamama Way

Our philosophy, Kaizen, meaning ‘good change,’ shapes everything we do—from our food to our work culture. We are committed to championing change in our communities and the planet. Celebrating differences and personalities over perfection, we welcome everyone and their unique stories. We promise to support and trust each other, creating safe spaces for open and honest conversations.

Join us and dish up what makes you different. Be you, be Wagamama.

Wagamama is proudly part of Disability Confident.

*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages and are at guests’ discretion.